Last updated: September 27, 2026
We want you to be happy with your VoltaPulse inflator. If something isn't right, email us at bantsi14@gmail.com with your order number and we'll sort it out.
30-day returns
You can return your order for any reason within 30 days of the day it was delivered. To qualify, the item needs to be in like-new condition, in its original packaging, with everything that came in the box (hose, nozzles, valve adapter, ball needle, USB-C cable and manual).
For change-of-mind returns, you pay the cost of shipping the item back to us, and the original shipping charge (if you paid one) isn't refunded. We recommend a trackable shipping method.
Damaged, defective or wrong item
If your order arrives damaged, doesn't work, or isn't what you ordered, email us within 30 days of delivery with your order number and a photo or short video of the problem. We'll send you a replacement or give you a full refund, including shipping. You won't pay for return shipping in these cases, and sometimes we won't need the item back at all.
90-day warranty
Your inflator is covered against defects in materials and workmanship for 90 days from the day it's delivered. If it stops working from normal use during that time, contact us and we'll replace it or refund you. The warranty doesn't cover damage from accidents, drops, water, misuse, opening up the unit, or not following the user manual.
How to start a return
1. Email bantsi14@gmail.com with your order number and the reason for the return.
2. We'll reply with return instructions and the return address. Please wait for our reply before sending anything back, so your package doesn't get lost.
3. Once we receive and check the item, we'll email you to confirm your refund.
Refunds
Approved refunds go back to your original payment method within 15 days of approval. Your bank or card company may take a few extra business days to show it. If you still don't see it after that, email us and we'll help.
Gifts
If the item was a gift, the recipient can contact us with the order number for a replacement of a damaged or defective unit. Refunds go back to the person who paid for the order.
Cancelling an order
Changed your mind before it ships? Email us as soon as possible. If your order hasn't shipped yet, we'll cancel it and refund you in full. If it has already shipped, you can return it under this policy.
Your legal rights
This policy adds to your rights under consumer protection law. It doesn't take any of them away. If the law where you live gives you more rights, those rights apply.
